Mitch and Ben at the Atlas van, seen from behind, with the open cab door

Questions we get asked.

The work, the licence, and how we take a job — said plainly.

Filter questions

37 questions

What areas do you service?

Featured

We cover most of the Sunshine Coast and surrounding areas — just reach out if you’re not sure

servicestimeline

Views:

How often should I schedule electrical maintenance?

Featured

It depends on the type of property — for most homes, every couple of years is fine, but commercial and industrial sites need more regular checks.

maintenancemaintenancesafety

Views:

What does your preventative maintenance service include?

Featured

We check over your electrical setup, test key safety systems, and flag any issues before they become problems.

maintenancemaintenancesafety

Views:

How do you locate hidden electrical faults?

Featured

We use a mix of testing tools, system knowledge, and a bit of detective work to find out exactly what’s going on.

safetymaintenancesafety

Views:

What types of faults can you diagnose and repair?

Featured

Common residential and light commercial faults — boards, circuits, lighting, power, and equipment supplies. Unusual or specialist work is scoped when you enquire; if it is outside what we take on, we say so.

safetymaintenancesafety

Views:

Do I need to service my split system regularly?

Featured

Yes — regular servicing keeps it running efficiently and helps you avoid breakdowns.

maintenancemaintenancesafety

Views:

Do you provide compliance reports and test tagging for commercial sites?

Featured

Testing and documentation that belong to the electrical work we are engaged for can be included — confirmed job by job. Ongoing test-and-tag programmes are not assumed for every commercial site.

maintenancesafetytimelinepermits

Views:

Are you qualified to handle commercial switchboard and data upgrades?

Featured

Yes — we’re licensed to carry out commercial switchboard work and data upgrades.

commercialsafetytechnology

Views:

Do you provide electrical maintenance contracts for businesses?

Featured

We take on continuing electrical work for Sunshine Coast businesses where a continuing relationship makes sense. That is not a facilities-management contract with guaranteed response times for every business type.

maintenancemaintenancesafety

Views:

What services do you provide for commercial electrical clients?

Featured

Projects and maintenance for Sunshine Coast premises that have to keep trading — lighting, power, equipment and infrastructure work planned around access. Scope and timing are confirmed when you enquire.

commercialinstallationmaintenance

Views:

Do you offer load balancing for EV chargers?

Featured

Yes — we can set up load balancing for EV chargers in connection with Energex.

solar-evsafetytechnology

Views:

What EV brands do you support?

Featured

We install wall-mounted and pedestal EV chargers with correct supply and protection. Brand and model are confirmed against your vehicle, the board, and what the site can take — we do not claim every charger or every EV brand.

solar-evinstallationtechnology

Views:

Do I need a dedicated circuit for an EV charger?

Featured

Yes — EV chargers should have their own dedicated circuit for safety and performance.

solar-evinstallationsafety

Views:

Is home automation expensive to install?

Featured

Not necessarily — it depends on how much you want to automate and the products you choose.

residentialpricingtechnology

Views:

What systems can you automate in my home?

Featured

Switching, controls, and home automation where they are part of the brief — not assumed for every household. Enquire with what you want controlled and we will say what fits.

residentialinstallationtechnology

Views:

Can you assess my home for smoke alarm compliance?

Featured

Yes — we can check your smoke alarms and make sure they meet current Queensland regulations.

safetysafetypermits

Views:

Do you install hardwired or battery-operated smoke alarms?

Featured

We install both — but in Queensland, new installs usually need to be hardwired.

safetyinstallationsafety

Views:

Are photoelectric alarms mandatory in QLD?

Featured

Yes — in most cases, Queensland law now requires photoelectric smoke alarms.

safetysafetypermits

Views:

Can I stay in the home while the switchboard is upgraded?

Featured

Yes — but your power will need to be off during the work.

servicessafety

Views:

Do switchboard upgrades include safety switches?

Featured

Yes — all compliant switchboard upgrades include safety switches.

safetysafety

Views:

When should I consider a switchboard upgrade?

Featured

If your switchboard is old, overloaded, or not meeting current safety standards — it’s time to look at an upgrade.

installationsafetytimelinepermits

Views:

Are you able to upgrade existing halogen lights to LED?

Featured

Yes — we can replace halogens with efficient LED lighting in most situations.

servicespricingtechnology

Views:

Can you install outdoor or garden lighting?

Featured

Yes — we design and install outdoor and garden lighting for both looks and safety.

servicesinstallationsafety

Views:

Do you offer lighting design or just installation?

Featured

We do both — we can design your lighting layout and handle the full installation.

servicesinstallationtechnology

Views:

Do you guarantee your work?

Featured

Workmanship cover is provided as specified in your service agreement for that job. Product warranties follow the manufacturer.

warrantysafetywarranty

Views:

Can I enquire online?

Featured

Yes. Enquire with the suburb and the job — we reply in ordinary hours.

generalpricingtimeline

Views:

Are your electricians licensed and insured?

Featured

Yes — we’re fully licensed and insured, and all work is supervised and signed off by a qualified electrician.

generalsafetypermits

Views:

Do you handle both small and large electrical jobs?

Featured

Defined jobs from smaller house work through to larger construction and commercial scopes we can staff honestly. If the scale or programme is not a fit, we say so early.

generalpricinginstallation

Views:

What types of electrical services do you provide?

Featured

Residential, construction-programme, and commercial electrical work on the Sunshine Coast — power, lighting, boards, air conditioning, fault-finding and related installs. Scope is confirmed when you enquire.

servicesinstallationmaintenance

Views:

Do you offer free quotes?

Featured

We offer obligation-free pricing for most general electrical work.

pricingpricingtimeline

Views:

Do you offer emergency electrical work?

Featured

No. We are not a 24/7 emergency electrician. Work is scoped and scheduled.

emergencymaintenancesafety

Views:

Do you handle both single-room and multi-unit installations?

Featured

Yes — we handle single-room split system installs ourselves, and bring in trusted partners for larger or multi-unit jobs.

installationtechnologyair-conditioner

Views:

Can I supply my own air conditioner?

Featured

Can I supply my own air conditioner?

generalinstallationsafetyowner-supplied

Views:

What’s included in your split system aircon installation service?

Featured

A proper split-system install quoted to suit your setup — units, penetrations, condensate, dedicated circuit and isolator, then testing. Any follow-up service is agreed in the proposal, not an automatic annual entitlement.

installationinstallationsafetypermits

Views:

Are you qualified to install split system air conditioners?

Featured

Yes — we’re licensed and qualified to supply and install split system air conditioners.

licensinginstallationpermits

Views:

Can you work outside of business hours to avoid disruption?

Featured

Most work and all replies happen in ordinary hours. Planned evening or weekend attendance can be discussed for operating premises when the job needs it and is quoted accordingly — we are not a 24/7 after-hours roster.

servicesinstallationtimeline

Views:

What types of appliances do you install?

Featured

We install a wide range of household and commercial electrical appliances.

installationinstallationsafety

Views:

Explore Atlas

Continue from the FAQ hub

Answers live here — scope, areas, proof, and how to reach us are on the rest of the site. Use these links when you are ready to go deeper or talk to the team.